Plan my Safari
Plan my Safari

Term & Conditions for Safari

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We may collect the following information:

  • Personal details (name, email address, phone number, country)

  • Booking and travel information

  • Payment details (processed securely through payment providers)

  • Information submitted through contact forms or inquiries

  • Website usage data (cookies, IP address, browser type)

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We use your information to:

  • Process safari bookings and reservations

  • Respond to inquiries and customer support requests

  • Improve our services and website experience

  • Send travel updates or promotional offers (if consent is given)

  • Meet legal and regulatory requirements

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We do not sell or rent your personal information. We may share your information only with:

  • Service providers (payment processors, accommodation partners, guides)

  • Government authorities when required by law

  • Trusted partners necessary to deliver safari services

All partners are required to protect your information.

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We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

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Our website may use cookies to:

  • Improve website performance

  • Understand visitor behavior

  • Enhance user experience

You may disable cookies through your browser settings.

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You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

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We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

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You must ensure that your travel documents, passports, visas and vaccination certificate are in order and that you ensure that you have taken the advice of your GP with regard to inoculations. We refer in particular to our pre-departure information sheet. TVL will offer general advice but cannot be held responsible if you do not comply with current requirements before your departure. TVL does not accept liability for any advice given of a general nature prior to the holiday commencing. You are responsible for a timely-check in for all flights and for presenting yourself to take up all pre-booked components of your holiday. No credit or refund will be given to you should you fail to take up any component of your holiday or if you lose any travel documents. TVL draws your attention to the fact that there are certain inherent risks involved in all of the holidays to Africa that we supply and these must be accepted by you at your own risk. If you wish to discuss any such risks with us we would more than happy to provide advice over the telephone or in writing.

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TVL encourages its clients to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependents and traveling companions for the duration of their tour. We recommend that you buy travel insurance through your agent before coming to East Africa, but local evacuation coverage is available in the unlikely event of a medical emergency while out in the bush.

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Clients with physical challenges or disabilities must communicate their special need requirements at the time of the booking. These needs include, but not limited to, dietary restrictions, physical, mental or psychological, medication or other needs. All necessary information must be shared clearly with TVL to understand the nature of any challenge to ensure these needs are accommodated.

TVL accommodates clients with disabilities. However, there are limitations and we wish to ensure all safeguards are in place for your experience which may include stand-by medical assistance, adjusted vehicles or accommodation, altered itineraries and other.

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At any time, baggage and personal effects are at the client’s responsibility and the company does not accept any liability for any loss or damage of any personal effects, howsoever arising. Clients are entitled to one bag of not more than 15 kg (backpack or soft bag –no hardtop suitcase) and a daypack. The Company reserves the right to refuse excess baggage. Please notice that on our trekking tours and on some “bush flights” other baggage regulations may apply.

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All our prices are based on the current national park fees, accommodations and government taxes. Any increase in government taxes affecting costs included in the tour price will be passed through and paid for by the client. Any increase in the tour price due to a government tax, new taxes, exchange rate fluctuations or any government action shall not be sufficient grounds for any refund or fees already paid for the tour.

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TVL reserves the right to use any photographs/videos taken during safari for marketing purposes. However, you retain the right to use the photographs/videos though TVL retains copyright authority. Any use of imagery will be communicated to you and appeal or objection from your part will be considered by TVL.

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Please be aware that our safari may take you into close contact with wild animals. Attacks by wild animals are pretty rare, but no safari into African wilderness can guarantee that this will not happen. TVL cannot be held responsible for any injury or incident on the safari. Please note that the majority of the safari camps and lodges are inside the parks and are not fenced and that wildlife do move freely in and around the camps/lodges.

Always follow the safety instructions from the camp’s staff and your guide with regards to moving to and from your tent and while on game drive activities throughout your safari.

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No guarantees are given for sightings of specific species of wildlife or for what may be considered “good or poor game viewing” as the animals inhabiting the areas you will visit are wild and therefore behave as such. TVL cannot be held responsible in any way for the presence or lack thereof of wildlife numbers, not for the quality of game viewing on your safari.

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We cannot be held responsible for road and airstrip conditions, which may make travel impossible at times. Any changes to the initial itinerary are subject to the conditions and rates outlined above, despite any access matters or weather conditions.

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The above terms and conditions together with all correspondences form part of your contract with TVL.

This contract and any matters arising from it shall be governed by and interpreted in accordance with Tanzania law and the courts of Tanzania which shall have exclusive jurisdiction to hear any and all proceedings between us either relating to our contract or arising out of it.

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Neither TVL, nor their employees, nor agents can be held responsible for any weather conditions and no refunds shall be paid for circumstances incurred by weather conditions.

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If you have any problems, challenges, complaint, refund query about any aspect of his/her holiday it should be reported immediately to TVL representative who will do whatever he/she do during the safari. Your communication with us is critical, as most issues can be resolved very quickly, so you can enjoy the rest of your safari. We are here for you!

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About Us

Tanzania Voyages Safari creates carefully designed safari and trekking experiences across Tanzania.

We combine deep destination knowledge with strong planning and service standards to deliver smooth, memorable journeys from arrival to departure

Contact

  • Moshono - Arusha, Tanzania
  • info@tanzaniavoyagessafari.com

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